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Privacy Policy

Last updated: February 12, 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes your name, email address, payment information, and any other information you choose to provide. We also automatically collect certain information about your device and how you interact with our Service.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and communicate with you about products, services, and events. We may also use your information to monitor and analyze trends, usage, and activities in connection with our Service.

3. Information Sharing and Disclosure

We do not share your personal information with third parties except as described in this policy. We may share information with service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. We may also disclose information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide certain features. Cookies are small data files stored on your device. You can configure your browser to refuse cookies, but some features of our Service may not function properly as a result.

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is completely secure, and we cannot guarantee absolute security of your information.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time through your account settings. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages. If you wish to delete your account entirely, please contact us at traineros@traineros.app.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at traineros@traineros.app.